At Grupo Castrosua, we are firmly committed to providing high-quality, highly efficient after-sales service that offers immediate responses to our clients.
With the aim of making after-sales service a key factor, we have taken various measures, including increasing our human resources to improve the area, expanding our network of external collaborators, and improving our service provision times.
Furthermore, in March 2017, we launched the AFTER-SALES TRAINING SCHOOL for our clients and for/with our collaborators, where customized courses of varying durations and topics are taught: on the use of our bodies in general and on composite panels, doors and ramps, air conditioning, electrical architecture, multiplexing, glass bonding and sealing, panel bonding, and floor repair, etc… As well as customized training upon request.
In the last year, more than 130 people have already attended this school. Major operators on the national scene such as Avanza Zaragoza, Vitrasa, Emtusa Gijón, Titsa, Aisa, Urbanos de Salamanca, and Urbanos de Elche, among others, as well as various territorial delegations of brands such as MAN and Scania.
The Training School is being a success. Not only do the attendees learn, but it also helps us to improve our relationship with our clients and identify areas for improvement in the process and the product. Therefore…
Thank you to all attendees! We continue to work on continuous improvement!
#EquipoCastrosua
